Last updated on 09/01/2018
This website is owned and operated by Hitoritabi, a sole trading company. Our principal place of business is located within the United Kingdom of Great Britain and Northern Ireland.
Changes to this Policy
Intellectual Property Notice
This website and its content is copyright of Hitoritabi – © Hitoritabi 2018. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extracts for your personal and non-commercial use only
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it on any other website or other forms of electronic retrieval system.
We are always happy to hear from you. Please note that if you send us suggestions, ideas, pictures, emails, electronic posts, letters or other information or data (collectively, “Submissions”), we may not return the Submissions to you. Once submitted, we shall be entitled to unrestricted, unlimited, use of the Submissions for any purpose whatsoever, without compensation to you. You confirm that you waive all moral rights related to the Submissions. You warrant that you are able to grant the rights expressed above.
The materials and information contained on this website may contain inaccuracies and/or typographical errors. We do not warrant the accuracy or completeness of the materials or other information displayed or distributed through the website. You acknowledge that any reliance on this information shall be your sole risk. We reserve the right at its sole discretion to make corrections or omissions to any portion of this website without notice.
This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms and Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.
Cookies, Log Files and Web Beacons
Like many other Web sites, we make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.
Third Party Privacy Policies
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
Terms and Conditions for online lessons
Hitoritabi Language Tuition (“Hitoritabi”) is a service that provides General Italian, General Japanese and Conversational Italian lessons online, via the Internet through audio or/and video call. The lessons consist of 50 minute long classes for individuals.
Students may cancel a lesson by actual [written] notice to Hitoritabi at least 24 hours in advance of the scheduled time for the lesson and Hitoritabi will allow the student to reschedule the lesson at no additional charge, subject to Hitoritabi’s availability. If Hitoritabi does not receive a cancellation notice at least 24 hours in advance or if the student fails to appear for a lesson, Hitoritabi shall have no obligation to reschedule a replacement of the lesson. Students are not entitled to refunds for lessons, including pre-paid lessons, if the student does not appear for the lesson or if Hitoritabi receives notice of the cancellation less than 24 hours in advance. A student who cancels a lesson at least 24 hours in advance may receive a full refund if the lesson is not rescheduled. Notice is deemed to be given when it is actually received by Hitoritabi, whether in writing, including email or text message or by telephone call.
2 Lateness for lessons
Students should always be on time for lessons. Where a delay of 10 minutes or more is anticipated by the student, Hitoritabi requires 30 minutes (half an hour) notice to be given in advance. Lessons will be rescheduled where possible. Where students are more than 10 minutes late to a lesson without prior notification, Hitoritabi reserves the right to cancel the lesson without refund.
3 Limitations of delivery of online lessons
All online lessons are delivered subject to connection quality and adequate connection speed as well as the availability of the software packages agreed upon by Hitoritabi and the student. Should the delivery of an online lesson be abandoned for technical reasons, Hitoritabi may, in Hitoritabi’s discretion, add up to 20 minutes of teaching time to the subsequent lesson. Unless otherwise agreed, it is not possible for students to claim any refunds for pre-paid lessons citing the connection quality or speed, as this will have been ascertained and deemed acceptable during the trial lesson period.
4 My cancellations
Hitoritabi always strives to be available for all of the scheduled lessons but will strive to provide advance notice of any cancellations. In the event that Hitoritabi cancels a lesson, whether or not notice is given, the lesson will be rescheduled. In extenuating circumstances, advance notice of cancellation by Hitoritabi may not be possible and students must accept lessons may need to be cancelled on the same day of the lesson.
5 Regular Lesson Slots
Hitoritabi is dedicated to providing students with regular lesson slots, but please note that availability is not guaranteed. Hitoritabi will make good faith efforts to accommodate such requests, but the lack of availability for a preferred slot is not an acceptable reason for a refund.
6 Sharing lessons with Third Parties
1 to 1 lessons can only be for one person at one time. As lessons are tailored to the individual, they may not be shared with a third party. Each new student will be required to contact Hitoritabi and arrange to purchase a new lesson for their own benefit.
Refunds for lessons will be given only in accordance with the cancellation terms above.
8 Payment Terms
Payments shall be arranged using the PayPal services or Bank Transfer services.
Invoices for all lessons are payable in advance using the agreed payment methods, and students will receive an invoice to confirm the date of the agreement. Hitoritabi reserves the right to cancel any lessons after the first paid lesson at any time until payment is received in full by Hitoritabi for additional lessons.
9 Limited Liability
Hitoritabi makes no representations or warranties regarding the results that students may achieve as a result of hiring Hitoritabi as a teacher. Hitoritabi shall have no liability for a student’s failure to achieve desired goals or to attain the student’s desired results while studying with Hitoritabi as a teacher.
10 Copyright of materials
Hitoritabi retains the copyright of all tuition materials and recorded lessons provided unless otherwise stated. Tuition materials may be used freely for educational, non-commercial purposes only. All materials used must be accredited to Hitoritabi. Organisations and individuals wishing to use such material for any other purpose should contact Hitoritabi.
Changes to these Terms and Conditions